SEO: We Help Discovery Here

Mobile Shopper Behavior

There is plenty of historical data on the behavior of desktop shoppers, but Google explicitly stated this year that mobile has changed how consumers behave online. Google’s Director of Marketing, Matt Larson, explained, “Take the oft-quoted stat that most people check their phones 150 times a day. Pair it with another that says users spend 177 minutes on their phones per day, and you get a pretty fascinating reality: mobile sessions that average a mere one minute and 10 seconds long, dozens and dozens of times per day.” He continued, “At Google, we call these micro-moments. They’re the moments when you turn to a device—often your smartphone—to take action on whatever you need or want right now. They’re the I-want-to-know, I-want-to-go, I-want-to-buy, and I-want-to-do moments… We don’t just rely on long sit-down sessions at our keyboards to make purchases anymore. We reach for our devices and make informed decisions faster than ever before.” With over 50% of dealership web traffic coming from mobile devices according to leading automotive website providers, this suggested change in behavior may warrant a change in strategy.

Mobile Search vs Desktop Search

According to Amit Singhal, Google’s search chief, mobile search has surpassed desktop search this year and doesn’t appear to be slowing. He continued on to say that Google fields more than 100 billion searches per month, making his statement even more interesting. Businesses across industries have invested heavily in mobile strategies since that public statement. Jerry Dischler, Vice President of Product Management for AdWords, said, “We’ve hit an inflection point where more Google searches are taking place in mobile than desktop in 10 countries, including US and Japan. We think it’s a real turning point in digital advertising and we have been investing in mobile-focused initiatives.” Adwords is not alone. Many automotive dealerships and dealer groups alike are investing in mobile to improve their SEO rankings. More and more data on mobile search is being published which adds to possible reasons for the uptick in mobile and SEO investment, especially mobile SEO investment. According to a study conducted by Google and Nielsen, 70% of mobile searches result in action within one hour vs action taken within one week for desktop searches, 61% of mobile searches result in a phone call, 53% of mobile searches have local intent, and 18% of local searches lead to sales vs 7% for non-local search.

App Indexing Affects SEO

Thanks to search updates announced by Google and Apple this year , if you aren’t already investing in mobile apps, your ranking position in SEO may be in jeopardy. Apps are now a ranking factor in mobile search results and can be indexed just like websites. These updates to Apple and Google search are already affecting ranking position. Google’s new CEO, Sundar Pichai, stated “40% of searches now return app indexing results in the top five results.” According to Emily Grossman, “The app rankings advantage is pushed to the next level when you understand that Google is intentionally giving preference to app results for certain queries.” She continues, “In some cases, being an indexed app may be the only way to rank at the top in mobile Google search.” Google has stated that capitalizing on this new ranking system requires integrating a number of items, including HTTP deep links, app-to-site association, app indexing SDK, autocompletions, and more. You can find more information on these items here and here.

App Indexing: Apple, Google Search

Although both are aiming to make finding relevant content easier, Google and Apple have different ways of going about it. According to Google, “App Indexing lets Google index apps just like websites. Deep links to your Android app appear in Search results, letting users get your native mobile experience quickly, landing exactly on the right content within your app.” Apple stated that App Indexing works similarly in Apple Search, except indexed app content can be seen and accessed by searching in Spotlight straight from the home screen of any iOS device. In this way results can be displayed without involving a browser or a Google search result.

SEO and Apps: Apple vs. Google

Emily Grossman posited that Apple and Google seem to have different ideas for what the internet should look like moving forward. In her article, App Indexing & the New Frontier of SEO, she stated, “In Apple’s ideal scenario, the web is only used as an invisible layer that links apps together and allows apps to become their own uniquely-controlled display-layers for private and public content… Conversely, Google stands to gain the most from a web-based world where data can be most easily collected, organized, and distributed so Google can become the presentation layer of the Internet.” Regardless of what the internet looks like in the years to come, these changes to Google and Apple Search adds another piece to consider when making an SEO strategy, regardless of industry.